ORDER & DELIVERY

Deadlines are currently 72h minimum. This means that:

If you want to be delivered Tuesday evening, you must place your order before 18h Saturday.
If you wish to be delivered Thursday evening, you must place your order before 18h Monday.
If you wish to be delivered Friday evening, you must place your order before Tuesday 18h.


Yes, you can postpone or cancel your order 72 hours before the day it is received.
To do so, contact us and tell us your order number, name and telephone number.
We will get in touch with you as soon as possible to modify your order or refund you.
If you have a big impediment to less than 72 hours before receiving your order, contact us by phone, we will do our best to help you.


Our products are fresh and perishable, no returns are accepted. We guarantee the quality of all our products PIMSIE. Our Juices & Mylks are pressed and delivered to your home or collected at PIMSIE LAB the same day.
But if you have any problem with your order, please contact us. We will do our best to help you.


You can pay for your orders safely* on our site by Bancontact, Maestro, Mastercard, Visa, Apple Pay, Google Pay and Paypal

* Your banking information is never in our possession. Transactions are processed entirely by a secure external payment module.


Yes


No problem, contact PIMSIE, we will send you a promo code of your entire discount.


Unfortunately, we cannot redeem a coupon code backwards. BUT it is not lost, keep it warm in your mailbox, you can use it on your next order. If you are cumulating two promo codes, please contact us to have us send you a promo code for your entire discount.


PIMSIE press and deliver the same day! Currently our delivery man travels the 19 municipalities of Brussels as well as Linkebeek, Beersel, Rhode-Saint-Genèse, Alsemberg and Waterloo.

A supplement of 8.5 € is counted for any delivery of less than 70 €.

Rest assured, we will deliver to the rest of Belgium soon.

If you live in another town, and you can't wait to taste our Juices, or if you don't feel like paying shipping costs, you can collect your freshly squeezed orders at PIMSIE LAB located Rue de l'Église, 20 to 1630 Linkebeek (neighboring municipality of Uccle / Brussels). The withdrawal is of course free!


PIMSIE deliver for the moment on Tuesday, Thursday and Friday between 5 and 8 p.m..


Yes, when finalizing your order, you are offered to have your order delivered (Local Delivery), or to withdraw your purchase (Store Pickup). You can therefore decide to collect your freshly pressed orders at the LAB located Rue de l'Eglise, 20 at 1630 Linkebeek (neighboring municipality of Uccle / Brussels) on Tuesday, Thursday and Friday between 4 and 7 p.m. The withdrawal is free!


Yes of course. But do not forget to contact us to make your request at least 48 hours in advance. PIMSIE will reimburse you for the delivery cost if you switch to LAB and we will ask you to pay the delivery cost before scheduling it.


It is very important for you to be present at the delivery times chosen when ordering. Or making sure someone is in the know and ready to receive your order and put it right in the fridge. Our products must be kept cool, if our delivery person cannot deliver your order in person, it will be lost and therefore non-refundable and non-compensable. Also check with the delivery person that the order is correct.


If PIMSIE did not contact you to let you know of a possible delay, do not hesitate, contact us directly by phone.