ORDER & DELIVERY

Deadlines are currently 48h minimum. This means that:

If you wish to be delivered Tuesday evening, you must place your order before Sunday 6 p.m.
If you want delivery on Thursday evening, you must place your order before Tuesday 6 p.m.
If you want delivery on Friday evening, you must place your order before Wednesday 6 p.m.

Yes, you can postpone or cancel your order 48 hours before the day of receipt.
To do so, contact us and let us know your order number, your name and telephone number. We will contact you as soon as possible to modify your order or refund you.
If you have a major impediment to less than 48 hours before receiving your order, contact us by phone (0470.94.73.54), we will do our best to help you.

As our products are fresh and perishable, no returns are accepted. We guarantee the quality of all our products PIMSIE. Our Juices & Mylks are pressed and delivered to your home or picked up at PIMSIE LAB the same day.
More if you have a problem with your order, contact us (0470.94.73.54). We will do our best to help you.

You can pay for your orders safely* on our site by Bancontact, Maestro, Mastercard, Visa, Apple Pay, Google Pay et Paypal

*Your banking information is never in our possession. Transactions are processed entirely by a secure external payment module.

Yes

No problem, contact PIMSIE, we will send you a promo code of your entire discount.

Unfortunately, we cannot redeem a back-to-back promo code. BUT it is not lost, keep it warm in your mailbox, you can use it for your next order. If you combine two promo codes, do not hesitate to contact us by email so that we can send you a promo code for your entire discount.

PIMSIE press and deliver the same day! Currently our delivery man is criss-crossing the 19 municipalities of Brussels as well as Linkebeek, Beersel, Rhode-Saint-Genèse, Wormwood mountain And Waterloo.

And supplement of 8€ is counted for any delivery.

Rest assured, we will soon deliver the rest of Belgium.

If you live in another town, and you can't wait to taste our Juices, or if you don't want to pay delivery costs, you can collect your freshly squeezed orders at PIMSIE LAB located at Rue de l’Eglise, 20 at 1630 Linkebeek (neighbouring municipality of Uccle/Brussels) or at our collection points:
- bocally & Zotte Pot, located Rue de Stalle, 280 at 1180 Uccle.
- My Bouillon, located Rue Gustave Defnet 1 in 1060 Saint-Gilles.

The withdrawal is free of course!

PIMSIE delivers in Brussels on Tuesday between 2 p.m. and 6 p.m. and on Friday between 4 p.m. and 8 p.m.
For other municipalities, deliveries take place on Tuesday, Thursday and Friday between 2 and 5 p.m.

Yes, when finalizing your order, you are offered to have it delivered (Local Delivery), or to collect your purchase (Store Pickup). You can therefore decide to collect your freshly squeezed orders at the LAB located Rue de l'Eglise, 20 at 1630 Linkebeek (neighbouring municipality of Uccle/Brussels) on Tuesday, Thursday and Friday between 3 and 5 p.m. Withdrawal is free!

NEW Collect Points
PIMSIE offers you to pick up your orders for free at bocally & Zotte pot, bulk grocery store, located Rue de Stalle 280 at 1180 Uccle on Tuesday between 4 p.m. & 6 p.m. and Thursday and Friday between 4 p.m. & 7 p.m. or at Mon Bouillon, located Rue Gustave Defnet 1 in 1060 Saint-Gilles on Tuesday between 2 p.m. & 6 p.m.

Yes of course. But do not forget to contact us to make your request at least 48 hours in advance. PIMSIE will reimburse the delivery costs if you go to the LAB and we will ask you to pay the delivery costs before scheduling it.

It is very important for you to be present at the delivery times chosen when placing your order. Or make sure someone is well-informed and ready to take your order and put it straight in the fridge. Our products must remain cool, if our delivery person cannot deliver your order in person, it will be lost and therefore non-refundable and non-compensable. Also make sure with the delivery person that the order is correct.

And PIMSIE has not contacted you to inform you of a possible delay, do not hesitate, contact us directly by phone (0470.94.73.54).