FAQ

An excellent juice is one that transforms fruits and vegetables from a solid form into a liquid form, without removing their beneficial properties.
The key to this transformation is that these fruits and vegetables are never heated or exposed to air at any point, which would lead to a significant loss of nutrients.
Centrifuges and citrus juicers, by generating heat and exposing ingredients to air, cause the destruction of vitamins and nutrients in your food. The resulting juice has little nutritional value left.

The « Cold pressed » method is a slow extraction process that generates no heat and protects the juice from air. Through this technique, yield, juice quality, and shelf life are improved.
The extracted juice is alive: dense in nutrients (enzymes, minerals and vitamins), rich in color, and with a unique taste. Moreover, it is low in fiber, which allows easy absorption of its nutrients.

Our « Cold Pressed » juices are cold-extracted using the Goodnature X1 press, the Rolls-Royce of the juice market! It extracts five times more nutrients than conventional juicers and presses the ingredients so strongly that the pulp is almost dry and produces no heat (the enemy of micronutrients).

Fresh fruits and vegetables are first ground in the masticator, then slowly pressed with a hydraulic press, which separates the pulp from the fibers and filters this precious juice.

The result is a juice rich in vitamins and other nutrients! And you can taste it!

All our juices & mylks are made with 100% organic (non-certified) and fresh ingredients (fruits, vegetables, nuts and spices). This choice is deliberate because it is better:

✓ For your health : Organic products are 30 to 40% more nutrient-dense than others.
✓ For your safety : During a one-day cleanse, you drink on average 10 to 12 kilos of fruits, vegetables and nuts. That is a lot! It was therefore essential for us to offer products guaranteed free from GMOs, pesticides and chemicals. Moreover, the cleanse is designed precisely to eliminate these toxins from your body.
✓ For our planet : Organic food production respects the earth and living beings. It preserves biodiversity, ecological balance, sustainability, natural fertilization, and fights pests naturally while protecting soil integrity. This is what drives us.

Yes, to offer you all the benefits of our fruits and vegetables, we freshly press our juices & mylks, bottle them, and deliver them the same day! They contain no preservatives, and have not undergone pasteurization or HPP treatment*.
They are 100% natural and remain fresh for 4 days in the refrigerator.

* High Pressure Processing: a high-pressure treatment used to extend the shelf life of food products.

We will never consider pasteurization or HPP because these treatments go against our values and our goal of providing the most nutrient-rich juices.

Pasteurization (or sterilization) heats juice at high temperature, destroying bacteria but also micronutrients. Vitamins, minerals and live enzymes are eliminated. It is unthinkable for us to offer a “empty” drink or one to which vitamins have been artificially added.

HPP (High Pressure Processing) is a technology that claims to extend shelf life while preserving nutrients. Most cold-pressed juices today are HPP-treated. Plastic bottles are placed in a chamber filled with water and subjected to high pressure, killing at least 99.999% of microorganisms and extending shelf life to 20–45 days. Glass cannot be used because it would break under pressure. Its main advantages are safety and longer shelf life, which simplifies logistics.

Although HPP is less damaging than pasteurization, no serious study has fully evaluated the real nutrient loss. Some studies suggest 87–100% nutrient retention, but only 20–60% enzyme retention. These tests are performed on the day of bottling and do not account for degradation over time.

Can an HPP juice really be called “Fresh”, “Natural” or “Unprocessed” if it lasts a month?

Our juices, because they are fresh, guarantee superior quality, better taste and more vitamins and minerals. We are convinced of this.

In Belgium, 91% of fruit juices are made from concentrate diluted with water. In our opinion, these are sterile juices that have lost all benefits! The difference lies in:

• Production method: cold pressed, 100% pure juice, smoothies, concentrate juices, nectars, flavored drinks…
• Extraction method: press, extractor, centrifuge, blender
• Preservation method: refrigeration, freezing, HPP, pasteurization…
• Packaging: glass, RPET, PET, plastic

Beyond technique, true quality also considers :

• Your health
• Our planet
• Human impact

In addition to pressing fresh organic ingredients without added sugar, we produce nutrient-rich juice that is easily absorbed. We are also eco-responsible.

Uncompromising quality, respect for health, planet and people define our difference.

Each 250 ml bottle of our juice contains 400 to 700 grams of fresh, organic fruits and vegetables, sourced from wholesalers working in direct cooperation with producers and growers. They are pressed and bottled by hand.

Yes, this settling is normal. It can also happen that a high level of polyphenols and antioxidants gives your juice a yellow or brown color. This is a good sign! It shows that PIMSIE products are 100% natural, as we use no preservatives and do not process them.
If your juice has been kept in the refrigerator unopened and is less than 4 days old, everything is fine.
Shake the bottle well and enjoy!

Yes, this is completely possible. Our juices are made from fresh organic fruits and vegetables. Variations in taste or color may occur depending on the season and/or weather conditions. Every juice is authentic!

The term « juicing » comes from the United States and means « consuming fruits and vegetables in juice form ».
Juicing allows you to add a large quantity of fruits and vegetables, and therefore essential vitamins and minerals, to your diet by drinking juices alongside solid food. The goal is a more balanced, varied and nutrient-rich diet.

Juicing is often associated with « cleansing » / « juice cleanse », which consists of consuming only juice for 1 to several days to rest the body, similar to fasting.

Why juicing? Because in modern life, it is often difficult to consume 5 portions of fruits and vegetables daily.
Our modern diet is often low in nutrients.
In Belgium, fruit and vegetable consumption is well below WHO recommendations.

That is why we are here to help you change that!

Integrating PIMSIE juices into your diet through “juicing” is an easy way to boost your intake of fruits and vegetables. They contribute to better health, more energy, a stronger immune system and reduced inflammation.

As a precaution, we recommend that people with weakened immune systems, pregnant women and breastfeeding mothers consult their doctor before consuming our juices.

If you have medical conditions (diabetes, hypertension, cancer, etc.) or are taking medication, our juices made from organic ingredients may offer benefits. However, we always recommend consulting your doctor before consuming them or starting a cleanse.
Our juices are raw, organic and unprocessed, meaning they may still contain micro-organisms. Some ingredients may also interact with medication.
Please consult your doctor, and feel free to contact us if adjustments are needed.

We recommend consulting your general practitioner or gynecologist before consuming our juices, as they are raw and organic.

In principle, cold-pressed juices, as part of a balanced diet, are an excellent source of vitamins and minerals.

We strongly advise against juice cleanses for pregnant or breastfeeding women, as the body requires more energy during this period.

Of course! If the child is healthy, our juices and mylks are an excellent way to add fruits, vegetables and nuts to their daily routine.

Our cleanses are designed for adults aged 18 and over. We do not sell cleanses to minors.

The ingredients of our juices & mylks are always listed on each product page and label. Allergens are indicated in bold and underlined.

You can also consult the list of all our products and allergens
Please note that we work in a facility where we handle celery and tree nuts (almonds). If you have a severe allergy, there is a risk of cross-contamination.

All our juices & mylks are vegan, gluten-free, lactose-free and contain no additives.

Unfortunately, the media has repeated this information without specifying which juices are concerned.

Our juices are made from fresh fruits and vegetables (especially dark leafy greens like spinach and kale) and we NEVER add refined sugar. They are very different from store-bought juices or fruit-only juices. Our juices contain more nutrients and are much less sweet.

Tip: If you want less sweet juices, consider two factors:

• Juice quality

Juices vary greatly in quality. There is a big difference between industrial juice from concentrate and a fresh cold-pressed organic juice.

• Fruit content

Fruits contain natural sugar (fructose). A juice made only from fruit will naturally be sweeter than one combined with vegetables.
Adding vegetables increases nutrient content and reduces sugar levels.
If you want very low-sugar juices, green juices are ideal.

Yes, our juices contain very little fiber, and that is precisely their advantage.

We do not say fibers are bad; they are essential for the body.

However, our cleanses are designed to rest the digestive system, allowing the body to focus energy on self-cleansing. Without fiber, nutrients (enzymes, vitamins and minerals) are more easily absorbed.

Not always. Seasonality is important to us, and we enjoy seasonal produce. However, to ensure variety throughout the year, we offer both year-round juices and seasonal options.

Yes, PIMSIE juices & mylks are guaranteed: cruelty-free, vegetarian, vegan, raw, paleo, gluten-free and lactose-free.

PIMSIE never freezes its juices & mylks!
However, if you wish to store them longer, freezing is an option that does not destroy vitamins, minerals, enzymes or flavor.
If placed in the freezer as quickly as possible, juices can be kept for up to 6 months without degradation.
Always thaw in the refrigerator, never at room temperature.
NB: As our bottles are filled to the brim, please remove some juice before freezing.

A juice cure consists of replace your solid diet with our Fruit and vegetable juices.

1. You choose your cure (more or less green) and its duration (1, 3, 5 or 7 days) depending on your experience. If this is your first treatment, we recommend that you start with a more colorful treatment. If you feel mentally ready to last three days, go for it! If not, start with a day. In general, the first three-day cure is a revelation!
2. You receive 12 freshly squeezed juices of 250 ml per day of treatment, the evening before your first day.

Our current world and its way of life pushes our body to the limit. Very used, it draws a lot of energy to fight against the harmful substances of processed foods (which contain additives, are often too fatty, too sweet, too salty, ...), stress, pollution, alcohol, tobacco, ... Overloaded with toxins, our bodies become acidic and our organs filter less well.

This is why it is sometimes important to take a break and "cleanse" your body.

We don't believe in replacing all meals with liquids, we love to eat.
But, refraining from solid food for a few days a year gives the body a break.
By eating only Juice, your body will be able to use the energy, which is normally used to break down food, to de-clog itself. Your body cleanses itself, while filling up with good nutrients.

The cure also helps fight certain addictions. We sometimes go through periods of excess where we consume too much sugar, salt, tobacco, caffeine or alcohol, and we may experience more addiction. The cure helps the body and the brain to put into “reset” mode, makes us want to eat less, and consume more healthy products.

The body, lighter, purified in depth, finds all the energy it needs to start again on new bases! It is a stimulating experience, full of benefits, which gives you a feeling of control over your body.

To maximize its benefits, the juice cure is not done on a whim. She is preparing mentally and physically. Here are our little tips that you might find useful:

1. Check your calendar and block a date ! Certain events, certain outings, could ruin your juice treatment (dinner with friends, parties, weekends, sporting event, etc.). Better to choose a calm moment, you will be mentally more serene (e).
2. Prepare your body, and alkalize it as much as possible, the week before your treatment:

• Hydrate yourself! Drinking at least 1.5 liters of water a day, herbal teas, infusions, is the best way to prepare for the cure. These speed up the renewal of your body's cells, which boosts your body's blood flow and healthy exchanges, cleanses your skin, and keeps your brain on the go.
  The best is to drink filtered water (with charcoal or ceramic beads for example) and drink it at room temperature.
• Cut down on caffeine and tobacco (the stimulants) as much as possible.
  A healthy body is a body in acid-base balance. Unfortunately, coffee is acidic, and this acidity weakens the body. Plus it dehydrates you. Replacing it with green or white tea, or herbal teas, would be ideal. But we know how much you can be attached to it. Do your best to reduce it as much as possible.
  The cigarette is very harmful for your whole body, it intoxicates all your cells. So why don't you use the time of your cure as an opportunity to cut down or quit smoking? The Juice cure, and Juices, are often indicated as an aid to quitting smoking. Do your best to smoke as little as possible. It's not easy, but you can do it!
• Limit fatty, sugary and refined foods low in micronutrients. During this period of preparation for your treatment, avoid as much as possible consuming junk food, industrial foods (ready meals, sauces, cookies, etc.), chocolate, softs, alcohol, meat * , farmed fish, wheat, dairy products, ...
  Increase nutrient dense foods that are richer in micronutrients (essential for the proper functioning of your body). Dishes should be homemade with organic vegetables and fruits, spices, seeds, legumes and oilseeds, whole grains, vegetable drinks and organic fish for non-vegetarians.
  If you're aiming for perfection: 75-80% of your diet should be raw, whole foods.

* Excess meat results in high levels of uric, phosphoric, and sulfuric acids, strong acids that are difficult to remove. Prefer legumes (beans, chickpeas, broad beans, lentils, ...).

• Eat smaller portions than usual. Your meals should be light. You can introduce soups, salads, smoothies, sushi, ...
• Ventilate yourself and incorporate regular exercise into your routine. If you are athletic, continue your training as usual and, if possible, exercise outdoors. If you don’t play sports, allow yourself some time in the fresh air and take deep breaths. One hour of walking per day, if possible in nature, will do you the greatest good!

We know how great, before a deprivation, the temptation to eat a burger with fries (and a good dose of mayonnaise yay!) Is great. Yes, it is very human. We assure you, for having tested it, that it will make your cure more difficult. Prefer to postpone this temptation to one week after stopping the treatment. Yes it is cruel! We know, we know! But it's for your own good, you'll thank us later.

You will receive 10 Juices and 2 Mylk of 250 ml per day. This is the equivalent of 10 to 12 kilograms of fruits and vegetables per day. Here are our tips for a more effective cure:

• Lemon juice in the morning, a ritual!
  Squeeze half a lemon, or use our THE BRIDE Juice, and dilute it in lukewarm water, and drink it before the others, to start your day.
  Do not hesitate to keep this routine after the treatment. Its purpose is to start digestion, it strengthens the immune system, and boosts the body. You will quickly feel its benefits.
• Drink a juice every 1 to 2 hours.
  PIMSIE gives you an order on your treatment order page, but you don't have to follow it at all. You decide which juice to drink based on your need at the time.
  If you are a novice, a little lost between all these bottles, no stress, here are two or three tips to help you choose your order:
  - As you read above, THE BRIDE on an empty stomach would be perfect to give you that little kick that will help you start your day.
  - Note that green and red juices are slightly sweet and more consistent, yellow juices and orange juices are lighter and sweeter.
  - Mylks are generally eaten in the evening, 2 hours before bedtime. They are kind of the little greedy reward, and most importantly they help you fall asleep.
  Even if you're not hungry, when it's time to drink your next juice, try drinking it. Being regular will help keep you from going hungry!
• Take the time to drink your juices slowly, and if possible, chew them!
  Yes, that sounds weird. But drinking slowly, while chewing, causes salivation, which triggers digestive enzymes, which allow them to digest better, which will allow better absorption of nutrients in the stomach and intestines.
• In addition to the three liters of fresh Juice and Mylk, you should drink at least two liters of water (to be combined with herbal tea or infusions) per day. This advice aims to help your lymphatic system drain and detoxify your organs. If you don't like water, you can add lemon juice, mint leaves or cucumber slices to it.
• You might experience MCN syndrome (“Must Chew Now!” Translates to “I have to chew now!”), Which makes you feel hungry.. If you suffer from this syndrome during the treatment, ask yourself if you are really hungry, or if it is just the urge to chew. If you need to chew, you can bite into an ice cube, or just wait for it to pass. It's a little challenge! If, on the other hand, it's a real hunger, go for it! But, for a healthy, raw, organic food (carrots, an avocado with a little lemon, peas, a stalk of celery, a dozen nuts, ...), and do not feel guilty, your cure will not be. ruined so far.
• Brush your body dry! Dry exfoliating promotes circulation, stimulates your lymphatic system, which will mobilize better and detoxify your body better.
  Brush your body with a brush made of natural bristles by making circular movements, always in the direction of the heart ! Start with the feet, then the calves, thighs, buttocks, back, stomach, hands, then arms, and bust. Avoid the throat, face and sensitive areas. Then go in the shower! Finish your shower with a minute of cold water to stimulate your blood circulation even better (from head to toe).
  The icing on the cake, oil your body with sesame or coconut oil. You will tell us the news.
• Sweat! Sweating is the most effective way for your body to flush out toxins.
  But keep in mind that this is in "energy saving" mode, so it would be quite natural to reduce your exercise routine.
  If you're feeling weak or unfamiliar with sports, take a walk, brisk walk, stretch, do some yoga, go to the sauna, or jump rope.
  If you are an athlete and you feel fit to do your CrossFit session, go for it! The important thing is to listen to your body!
• Relax and plan for full nights! The treatment is a special time, the ideal time to meditate, stretch, rest, sleep well and take naps, take deep breaths. Let your body and mind relax.
• Congratulate yourself every day! Juicing isn't always easy, but remember that you are feeding your body about 10 to 12 pounds of vegetables and fruit per day. It’s a massive supply of super nutrients that nature gives you. After two or three days you should feel a sense of well-being that will last until the end of your treatment. Allow yourself to fully experience these feelings of fullness.
  You are doing a lot of good for your body and your mind!

Your digestive system being at rest during your treatment, it is important to resume a solid diet gently.

We advise you, during the first days after treatment, to continue to eat healthy, alkaline and light. To consume a lot of organic fruits and vegetables, oilseeds, lean meats and fish, to eat more in the form of smoothies, soups, salads, and to have light meals, if possible homemade. Avoid industrial products.

Now is also the time, if you think you have food intolerances, to add certain foods one by one (milk, soy, wheat, nuts, wine, etc.). You may be able to identify the food triggering your reactions yourself.

Some people may be in craving (sugars, coffees, etc.) and have reactions called "purification", before feeling the benefits of the cure. These reactions result in headaches, fatigue, diarrhea, nausea, or emotions (irritation, anxiety, fear, anger, depression). These reactions are natural, and they are a sign that your body is cleansing itself properly. And it is sometimes overwhelming, emotional. They are due to the sudden withdrawal of certain foods. Don't worry, these effects should wear off within 24 to 48 hours to give way to a boost of energy.

The important thing is to listen to yourself, the "right time" is different for everyone.
Some people get a lot of benefit from a 3 to 5 day cure as soon as they feel unwell., tired, depressed, constipated, heavy, swollen, when they feel they are no longer managing their diet, or quite simply when they no longer feel in tune with themselves. In general, slack is a good indicator !
Others are more regular, and do a one-day cure at the start of the week, like a mini-reset after their weekend. Still others plan their treatment each time they take a break (Christmas, New Year, etc.). Regular treatment strengthens your immune system and keeps you in good mental and physical health.

Still others prefer to take cures several weekends in a row for two months.
Finally, some choose to do a longer cure (5 to 7 days), two to four times a year, each in-season. Or a 3-day cure once a month, for example before and after the holidays, or during long weekends.

You will know and find out, after testing and feeling its effects, when you need or want it most..

Yes, you should continue to take your medication as usual, of course!

Yes, sweating helps remove "waste" from our body, but you need to stay tuned to your body!

Your energy level can be a little unpredictable during a treatment. If you are feeling weak, take it easy, limit yourself to light exercise, a walk, a bit of yoga, or stretching. If you're feeling good enough and energized for your boxing session, go for it!

Add some relaxation. The cure is a privileged moment, the ideal moment to rest and take naps. Let your body and mind relax.

Yes, but knowing that you might feel the effects of the cure which could interfere with your professional activities (fatigue, headaches, diarrhea, nausea, etc.).

Absolutely! In addition to the three liters of fresh vegetable juice, you should drink at least two liters of water. (to combine with herbal tea, infusions or lemon juice) per day. This is important in helping your lymphatic system to drain “waste” from your body.

Yes, herbal teas caffeine free go very well with a cure.
In fact, some people feel cautious during the treatment, this is a normal reaction. If so, bundle up tight and drink some tea to warm up.

Avoid black tea and prefer green and white teas, herbal teas and infusions of good quality.

It is better to avoid coffee during your treatment, because it acidifies your body and our goal is to alkalize it. But we know how important coffee is to some people, so do your best to decrease or eliminate the coffee during the cure.
For the addicts, our Mylk THE GODFATHER (cold brew coffee almond milk) contains caffeine and is less acidifying than traditional coffee. Don't hesitate to taste it!

No. Alcohol is a toxin that must be processed by the liver. The cure is designed to cleanse the liver and rid the body of its "waste", which is why it would be a shame to drink alcohol during the treatment and it would be even better to avoid it in the days before and after the treatment.

In addition, since you reduce your food intake, the effect of a drink will surely be much stronger. This is why, as much as possible, we advise you to avoid drinking alcohol during your treatment.

You may lose weight (+ - 2 kilos / 3 days of treatment, it's different for everyone) and put it back on.
Short-term weight loss is not the goal of a cure. But it especially helps you reset your eating habits, refresh yourself, give yourself a little challenge, eliminate cravings, question your diet, and surely take new healthier habits.

No. A cure, because it is only for a few days, is not a diet. You are not going to have a rebound effect. You will be able to lose a little weight during the treatment, which is above all a loss of water, which you could resume after the treatment, but nothing more.

The cure is a chance to reset your eating habits and eliminate the craving for processed foods. The cure helps break unhealthy habits, restore the connection between mind and body, and start a healthier lifestyle.

The goal of the cure is to replace all solid food with juice for a few days so that your body regains its full potential.
We will therefore encourage you, to reap all its benefits, to resist during the few days of the treatment, because it is really worth it!
We have included in our treatments that you have enough calories to get you through the day without feeling hungry. Also, the challenge aspect, if successful, will give you a little more confidence.

If you don't feel the energy to do a cure, PIMSIE also offers Juices to include in your solid diet.. You will be able to considerably increase your intake of good nutrients, and this on a daily basis!

If you feel that you are going to crack during your treatment, ask yourself if it is real hunger or if it is just the urge to chew. If you need to chew you can bite into an ice cube or wait for it to pass (yes, it will!). If, on the other hand, it's a real hunger, go for it! But not for a Big Mac. Prefer a healthy, raw, organic food (carrots, ten nuts, radishes, etc.).

And above all, don't beat yourself up. The experience of a cure is a small challenge, but must remain pleasant!

The deadlines are currently 48 hours minimum. This means that:

If you want to be delivered on Tuesday evening, you must place your order before Sunday at 6 p.m.
If you want to be delivered on Thursday evening, you must place your order before Tuesday at 6 p.m.
If you want to be delivered on Friday evening, you must place your order before Wednesday at 6 p.m.

Yes, you can postpone or cancel your order 48 hours before the day of delivery.
To do so, contact us and provide your order number, your name, and phone number. We will get in touch with you as soon as possible to modify your order or refund you.
If you have a significant issue less than 48 hours before your order is delivered, contact us by phone (0470.94.73.54), and we will do our best to assist you.

Since our products are fresh and perishable, returns are not accepted. We guarantee the quality of all our PIMSIE products. Our Juices & Mylks are pressed and delivered to you or picked up at the PIMSIE LAB on the same day.
However, if you have any issues with your order, contact us (0470.94.73.54). We will do our best to help you.

You can securely pay for your orders on our site using Bancontact, Maestro, Mastercard, Visa, Apple Pay, Google Pay, and Paypal

*Your banking information is never in our possession. Transactions are processed entirely through a secure external payment module.

Yes

No problem, contact PIMSIE, and we will send you a promo code for the total amount of your discount.

Unfortunately, we cannot apply a promo code retroactively. BUT it is not lost, keep it safe in your email, and you can use it for your next order. If you have two promo codes, don't hesitate to contact us by email so that we can send you a promo code for the total amount of your discount.

PIMSIE presses and delivers the same day! Currently, our delivery service covers the 19 communes of Brussels as well as Linkebeek, Beersel, Rhode-Saint-Genèse, Alsemberg, and Waterloo.

A 12€ fee applies for all deliveries.

Rest assured, we will soon be delivering the rest of Belgium.

If you live in another commune and are eager to taste our Juices, or if you don't want to pay delivery fees, you can pick up your freshly pressed orders at the PIMSIE LAB located at Rue de l'Église, 20 in 1630 Linkebeek (a neighboring commune of Uccle/Brussels) or at our collection points:
- bocally & Zotte Pot, located at Rue de Stalle, 280 in 1180 Uccle.
- White Night Uccle, located at Avenue Brugmann, 359 in 1180 Uccle.
- White Night Châtelain, located at Place du Châtelain, 43 in 1050 Ixelles.
- White Night Montgomery, located at Avenue de Tervuren, 189 in 1150 Woluwe-Saint-Pierre.
- White Night Saint-Job, located at Place Saint Job, 662 in 1180 Uccle.

Pickup is free, of course!

PIMSIE delivers in Brussels on Tuesdays between 2 p.m. and 6 p.m. and on Fridays between 4 p.m. and 8 p.m.
For other communes, deliveries take place on Tuesdays, Thursdays, and Fridays between 2 p.m. and 5 p.m.

Yes, when finalizing your order, you can choose to have it delivered (Local Delivery) or pick it up (Store Pickup). You can choose to pick up your freshly pressed orders at the LAB located at Rue de l'Église, 20 in 1630 Linkebeek (a neighboring commune of Uccle/Brussels) on Tuesdays, Thursdays, and Fridaysbetween 3 p.m. and 5 p.m. Pickup is free!

NEW collection points.
PIMSIE offers you the option to pick up your orders for free at bocally & Zotte Pot, a bulk grocery store, located at Rue de Stalle 280 in 1180 Uccle on Tuesdays and Thursdays between 4 p.m. & 6 p.m. and Fridays between 4 p.m. & 7 p.m. or at the White Night locations on Tuesdays, Thursdays, and Fridays between 1 p.m. and midnight.

Yes, of course. But don't forget to contact us to make your request at least 48 hours in advance. PIMSIE will refund your delivery fees if you pick up at the LAB, and we will ask you to pay the delivery fees before scheduling it.

It is very important for you to be present at the delivery time chosen when placing your order. Or to ensure that someone is aware and ready to receive your order and put it directly in the refrigerator. Our products must be kept cold. If our delivery person cannot hand over your order in person, it will be lost and therefore non-refundable and non-compensable. Also, make sure to confirm with the delivery person that the order is correct.

If PIMSIE hasn't contacted you to inform you of any delays, don't hesitate to contact us directly by phone (0470.94.73.54).